Customer Reviews

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DealerRater Dec 15, 2018
 

Driving up for service I am always greeted by a smile from Lamar and a sincere feeling that he truly is happy to see you. He always talks to me so nice. Then Matt is just awesome! He's busy but he takes time and slows down if you need to understand something or have more questions. He has been honest since day 1 and guides you for service in the future as well. So you know what to expect. He goes out of his way and always smiling and I love when a staff actually jokes back with you. I don't feel as if it's "Thank you. See us again" and OUT the door. It's actually fun and very friendly. Aaron got me started with the appointment. He treats me like he has known me forever and gets everything that I need situated. Between him and Matt I can call about the silliest things and they help me out and explain everything. The loaner they gave me was very strategic (newest RDX)....I commend them and Acura for that. Making me drive it of course...my first phone call was to my husband on what I want for Christmas...LOL. Your newest model is AMAZING and it really puts the seed in our hearts to stay with Acura and Acura Family and hopefully I will be driving the new one in the near future. Good planning it's love at first sight. Beautiful job on the design! It drives super nice too! And Tom Mitchell just ROCKS! As for Service I trust Mark and the crew. I never have a problem and the maintenance they do I never worry! Thank you to all. May you all be blessed this Holiday season.

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DealerRater Dec 14, 2018
 

Thanks to Walter Reed purchasing my new car was truly a wonderful experience. I was able to turn in my old and drive out with the new all in one day!

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DealerRater Dec 13, 2018
 

Service Reps are excellent. Timely and efficient. Get right to the heart of the reason for the visit. They work in tandem with you as opposed to going overboard.

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DealerRater Dec 13, 2018
 

My Service needs for my Acura MDX were promptly taken care of my Matt. He is amazing and a great asset to Jeffrey Acura. Makes me feel at home each and every time I come there or even make a call.

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Google Dec 13, 2018
 

I do not feel like just a customer, I feel like I am part of the Acura family. I am greeted by my name and a smile by Matt and Eric. Service and advice about my car always seems sincere . I really appreciate efficiency of this dealership.

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DealerRater Dec 11, 2018
 

My service writer Matt does a great job. He knows the product and always takes the time to listen to his customer. In and out in the time frame given and often the work is done sooner. Thanks again.

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Google Dec 7, 2018
 

Lost key fob and no back up...in lower level of a parking structure..the guys at Jeffrey sent 3 different tow companies out and instructed them as to work around to get car out of structure...great work guys!!!

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DealerRater Dec 4, 2018
 

After over 20 years of purchasing Honda's from Tamaroff and Jeffery automotive, I am a proud owner of a new 2019 Acura RDX. I wanted a specific model and color, Mike was able to find it in Ohio on a Monday, and had the car and paperwork ready by Wednesday. I got a great price on my Honda Pilot trade in. I cannot be happier with the car or my sale experience.

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DealerRater Nov 29, 2018
 

My experience with Jeffrey Acura has been pleasant and beneficial. I have found them to be helpful, honest, thoughtful, good listeners, and efficient. All the employees are friendly, courteous, and ready to assist you as needed. In addition, the quality of the product (Acura) is excellent.

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DealerRater Nov 29, 2018
 

I always feel they are totally honest and very friendly. Also they always do the work in a timely manner. If the work is going to take a while they always have a loaner available

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